Bernd Stauss Complaint Management All Books sku-204409478

Bernd Stauss All Books item sku-204409478 is the hardcover Management for Professionals: Effective Complaint Management: The Business Case for Customer Satisfaction. The listing names Springer as the author. ISBN: 9783319987040. Publication date: 2019-02-18. Page count: 495.You may also like Qualitätsmanagement Und Zertifizierung: Von Din ISO 9000 Zum Total Quality Management, (Paperback).