Van Haren Publishing ITIL 4 CDS All Books sku-130639634
No rating yet(0 reviews)Van Haren Publishing's ITIL 4 Specialist Create, Deliver and Support courseware is a paperback listed in All Books as sku-130639634. It covers core service management activities, including creating services and integrating value streams to create, deliver and support IT-enabled products and services.
It also covers supporting practices, methods and tools, along with service quality and improvement methods. The module is intended for IT practitioners continuing in service management, ITSM managers and practitioners who operate digital services, people responsible for end-to-end delivery, and existing ITIL qualification holders updating their knowledge.
Accredited training for ITIL Managing Professional modules is mandatory, and ITIL 4 Foundation is a prerequisite for all modules.
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