FORTINET FortiSwitch-448E 3YR 24x7 FortiCare Contract (FC-10-S448N-247-02-36)

FORTINET FortiSwitch-448E 3 Year 24x7 FortiCare Contract (FC-10-S448N-247-02-36) The 24x7 FortiCare Contract includes 24x7 Comprehensive Support, Advanced Hardware Replacement (NBD), Firmware and General Upgrades, and Application Control. FortiCare 24x7 Service includes access to technical support on a 365x24x7 basis as well as an advanced replacement service for hardware failures. This service provides the assurance of around-the-clock coverage and fast turnaround for replacement of defective hardware. All FortiCare Support Services include: firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option