Thorsten Koppenhagen All Books: Reisebüro sku-484246849
No rating yet(0 reviews)Thorsten Koppenhagen All Books listing for the paperback Erfolgsfaktoren im Reisebüro-Vertrieb: Dienstleistungsqualität - Kundenzufriedenheit - Kundenbindung - Erlebnismarketing: Bundesweite Mystery Shopping-Studie in 622 Reisebüros. It covers service quality, customer satisfaction, customer loyalty and experiential marketing through a nationwide mystery-shopping study of travel agencies. SKU: sku-484246849.
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