Behind Human Error | Unbranded All Books sku-14559202

Behind Human Error is a new English-language hardcover in edition 2, listed as Unbranded in All Books under sku-14559202. ISBN: 9780754678335. Intended for professional and scholarly readers, the book examines why the label 'human error' can obscure how systems function and how accidents happen.

It considers responses such as automation, stricter monitoring, rules and procedures, then looks beyond those approaches. The book has five parts: Part 2 examines systems thinking; Part 3 covers cognitive factors, including changing priorities and conflicting goals; Part 4 considers how poorly used computer technology can contribute to mistaken actions and assessments; and Part 5 examines hindsight bias and how stakeholders assign blame.

It begins with a summary of research findings and argues that understanding the factors behind an error offers a better basis for improving safety.